2024 Catch Up

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00:46: Integrating Corporate Services - Karl Hoods CBE, Group Chief Digital & Information Officer, Department for Energy Security & Net Zero and Department for Science, Innovation & Technology
Delivering core services, digital transformation, innovation, knowledge management and shared services across the Department for Energy Security & Net Zero and the Department for Science, Innovation & Technology and ALBS. (Download slides)

13:35: Courage in collaboration - Matt Lewis, Chief Operating Officer, Shared Resource Service (Vice President, Socitm)
The aspirations for shared working across a five partner collaboration - richer collaborative opportunities in the quest to deliver better services and better value for money. (Download slides)  

25:35: GOV.UK One Login: A step change in digital government - Natalie Jones OBE, Director of Digital Identity, Government Digital Service
Developments to date and a look into the future when it comes to unlocking the font door to government services. (Download slides)

35:54: Moving from Programs to Products & Services - Stephen Koch, Executive Director of Platforms, NHS England 
Modernising and investing in shared services and culture change - progress and vision for the future of common platforms across the NHS. (Download slides)

50:43: Addressing the Gap, Retaining Talent, Building for the Future - Alan Banks, Managing Director, The Software 
Discover how to address the public sector's digital skills gap while retaining key talent. Explore training, retention, and future-proofing initiatives for a resilient workforce. (Download slides)

1:08:48: Q&A and panel discussion - all speakers 

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00:25: AI: Opportunity to Reality - David Knott, Chief Technology Officer for UK Government, Central Digital & Data Office, Cabinet Office
How do we enable public sector organisations to use Generative AI safely, responsibly and most importantly effectively - where it matters most. (Download slides)

12:28: Maximizing Public Service Delivery: Achieving More with Less - Rob McCarthy, CEO and founder, GOSS 
With budgets shrinking and the need to invest in upskilling staff, what insights are there to be gained for the improvement of both present-day and forthcoming public sector service delivery? (Download slides)

23:43: Optimising the Customer Experience - Jackie Wright, Chief Delivery Officer, Public Sector Partnership Services Ltd
This session will look at how PSPS delivered an award winning transformation plan over the space of 18 months to deliver a revenue generating and more efficient and effective public service for its client councils. (Download slides)

35:19: An update on DLUHC’s Local Digital work - Katy Armstrong, Deputy Director for Digital Services, Department for Levelling Up, Housing & Communities 
The session will briefly touch on local digital work supporting the sector to date, before describing how we aim to pivot our approach and finally update on cyber resilience work. (Download slides)

47:12: Searching your content the smart way - Matt Wicks, Co-CEO Technology and Innovation, The Virtual Forge
An overview of a new tool - My ContentScout - which will allow you to securely and effectively search all of your content. Get AI driven answers in seconds, all auditable and traceable, stored within your environment. Fast, intuitive and designed to allow you to do more with less. Helping to manage resource growth with funding cuts. (Download slides)

54:30: Q&A and panel discussion - all speakers 

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00:30: Greening Digital Public Services - Emma Presley Abbott, Deputy Director, Head of Enterprise Insight and Head of Digital Sustainability, DWP Digital
There is a legally binding date of 2050 for the UK to achieve Net Zero carbon emissions. The later we start working towards this, the more costly achieving this will be. Many of the digital public services we are building today are likely to be our legacy by 2050, so the time to act is now to ensure sustainable working practices become the norm. How is DWP Digital working on our Digital legacy for 2050? (Download slides)

11:24: Greener By Design - How Greener Digital should be the new Cyber Security - Ben Tongue, Greener Digital Lead, NHS England
An update from the digital workstream of the Greener NHS programme and how it is supporting the health system towards running low carbon and climate change resilient digital health services. (Download slides)

26:25: Public Sector Digital Trends 2024: a pantheon of possibilities - Martin Ferguson, Policy and Research Director, Socitm
Set in a perfect storm of rapidly advancing new technologies, increasing public expectations, declining budgets and skills deficits, Socitm’s latest public sector digital trends report provides evidence on how councils must reimagine services and become digital in everything they do. (Download slides)

39:58: How to better harness your suppliers to deliver innovation in public services? - Georgina Maratheftis, Associate Director, Local Public Services, techUK
A session about getting the most from your suppliers to deliver cost-effective and sustainable outcomes. Early engagement is key! (Download slides)