Agenda

Integrating Corporate Services - Karl Hoods CBE, Group Chief Digital & Information Officer, Department for Energy Security & Net Zero and Department for Science, Innovation & Technology

Courage in collaboration - Matt Lewis, Chief Operating Officer, Shared Resource Service (Vice President, Socitm)
The aspirations for shared working across a five partner collaboration.  

GOV.UK One Login: A step change in digital government - Natalie Jones OBE, Director of Digital Identity, Government Digital Service
An update of the roll out of GOV.UK One Login which will be a step-change in the way people access services - from universal credit to personal tax.. to applying for an apprenticeship. 

Stephen Koch, Executive Director of Platforms, NHS England 

Addressing the Gap, Retaining Talent, Building for the Future - Alan Banks, Managing Director, The Software 
Discover how to address the public sector's digital skills gap while retaining key talent. Explore training, retention, and future-proofing initiatives for a resilient workforce.

Q&A and discussion - all speakers

AI: Opportunity to Reality - David Knott, Chief Technology Officer for UK Government, Central Digital & Data Office, Cabinet Office 

Maximizing Public Service Delivery: Achieving More with Less - Rob McCarthy, CEO and founder, GOSS 
In this session, Rob shares his thoughts on how public sector organisations can deliver more with less. With budgets shrinking and the need to invest in upskilling staff, what insights are there to be gained for the improvement of both present-day and forthcoming public sector service delivery?

Optimising the Customer Experience - Jackie Wright, Chief Delivery Officer, Public Sector Partnership Services Ltd
This session will look at how PSPS delivered an award winning transformation plan over the space of 18 months to deliver a revenue generating and more efficient and effective public service for our client councils.

An update on DLUHC’s Local Digital work - Katy Armstrong, Deputy Director for Digital Services, Department for Levelling Up, Housing & Communities 
The session will briefly touch on local digital work supporting the sector to date, before describing how we aim to pivot our approach and finally update on cyber resilience work.

Q&A and discussion - all speakers

Public Sector Digital Trends 2024: a pantheon of possibilities - Martin Ferguson, Policy and Research Director, Socitm
Set in a perfect storm of rapidly advancing new technologies, increasing public expectations, declining budgets and skills deficits, Martin will present key findings from Socitm’s latest public sector digital trends report. Drawing on wide-reaching research and impact cases from practitioners across the UK and around the world, the report advocates a fundamental shift needed by local government and the wider public sector. The report provides evidence on how services must primarily become digital in everything they do, reimagining services, revolutionising data use, and integrating services in new ways in connected places, enhancing, not necessarily replacing, face-to-face delivery.

Greening Digital Public Services - Emma Presley Abbott, Deputy Director, Head of Enterprise Insight and Head of Digital Sustainability, DWP Digital
There is a legally binding date of 2050 for the UK to achieve Net Zero carbon emissions. The later we start working towards this, the more costly achieving this will be. Many of the digital public services we are building today are likely to be our legacy by 2050, so the time to act is now to ensure sustainable working practices become the norm. How is DWP Digital working on our Digital legacy for 2050?

Greener By Design - How Greener Digital should be the new Cyber Security - Ben Tongue, Greener Digital Lead, NHS England
An update from the digital workstream of the Greener NHS programme and how it is supporting the health system towards running low carbon and climate change resilient digital health services.

How to better harness your suppliers to deliver innovation in public services? - Georgina Maratheftis, Associate Director, Local Public Services, techUK
A session about getting the most from your suppliers to deliver cost-effective and sustainable outcomes. Early engagement is key!

Data Analytics & AI - Enabling Public Sector delivery - Steve Taylor, Head of Software/ Hardware Strategy, Crown Commercial Service 
With the huge interest in AI and Data to drive public sector efficiency how do we best access this commercially and what should we know?

Q&A and discussion - all speakers