2023 Catch Up

Session One: Wednesday 22 November - Host and moderator: Helen Olsen Bedford, UKAuthority

If you are experiencing difficulties playing the video click here to watch it

02:25: Innovating across the GOV.UK platform - Robin Pembrooke, Programme Lead, GOV.UK /AI Programme,Government Digital Service
An overview of the work underway to make GOV.UK more interactive and easier for citizens to navigate. 

13:44: Introducing Automation within UHP - Chris Butson, Lead Automation Developer and Business Analyst, University Hospitals Plymouth NHS Trust
An overview of the automation work underway at the trust and their plans to start introducing RPA into other trusts within the region.
(Download slides)

27:01: Machine Learning Assisting Invoice Processing - Jonathan Boyle, Technical Architect, North of England Care System Support
This session will cover how Machine Learning has revolutionised our Invoice Management processes. We will look at why this became a need, the impact and how we plan to expand on this further in the future. (Download slides)

38:50: RPA is Dead. Let’s talk about how work gets done! - Philip Sheen, Head of Public Sector UK & Ireland, UiPath 
The term RPA is nearly two decades old - it’s legacy. However, it’s still being referenced as part of organisations tech or transformation strategies and is common lexicon across the business landscape. Some have moved onto Intelligent Automation (and variations on the theme), however, we would suggest Public Sector bodies are still approaching this from the wrong angle. In this presentation, we will discuss the different approach of thinking through a lens of: “how do we actually execute work in our organisation?” in order to stimulate a different way of looking at the challenges facing the UK’s Public Sector, as well as shifting perceptions of the world’s leading Ai and Automation software business. (Download slides)

51:39: AI and the Evolution of Automation - David Knott,Chief Technology Officer,Central Digital and Data Office (CDDO) -
Here David will give a broad perspective of his CTO for Government role and his experience of the use of automation across the range of industries he has worked in and the work the CDDO is doing now. (Download slides)

1:03:44: Q&A and panel discussion - all speakers 

Session Two: Thursday 23 November - Host and moderator: Helen Olsen Bedford, UKAuthority

If you are experiencing difficulties playing the video click here to watch it

02:19: Robots can make a difference - Kurt Frary, Head of IT & CTO and SocitmVice President, Norfolk County Council
Join us as Norfolk County Council share their RPA Journey, providing valuable insights and sharing what has really worked from real life experience. (Download slides)

13:49: Insight into DWP Digital’s Intelligent Automation Garage - Lianne Anderton, Intelligent Automation Garage Delivery Lead, DWP Digital
Created in 2017, the Intelligent Automation Garage (IAG) is a fast-paced and collaborative workspace, using agile working methods to continuously improve and design-led practices to test and explore innovative ideas. The use of automation in the IAG is about simplifying and streamlining the customer and colleague experience and, in the process, becoming more efficient. All while ensuring that automation supports but doesn’t take away human decision-making.The team working in the IAG are continuously innovating, industrialising, and scaling solutions to enable DWP Digital to deploy digital technology to automate routine tasks, industrialise these to increase productivity and scale them to support 20 million citizens. (Download slides)

25:23: DLUHC & Innovation Squads - Sarah Ward,Collaborations and Engagement Manager andUmar Sani,Delivery Manager,Department for Levelling Up, Housing and Communities (DLUHC)
A team at DLUHC has developed two chatbots to support its HR operations. In this session they will explain how the development of the bots has been the first project of the department’s new innovation squads approach to improve processes with further experiments and tests with AI chatbots planned. (Download slides)

39:16: The AI and Automation Journey in Leeds - Leonardo Tantari, Chief Digital & Information Offcier,NHS (Leeds) West Yorkshire ICB and Leeds City Council
Leeds has been on an automation and AI journey for some time.  Leonardo will share his experiences and learnings as well as the art of the possible for both the local authority but also within health and care.  He will also share the challenges we need to overcome if we are to make the most of this emerging tech. (Download slides)

52:44: Q&A and panel discussion - speakers (with Lawrence Hopper, Deputy Director for Digital Products, DLUHC)