00:01:10: A repeatable centre of excellence service design: how to start small and quickly smash it - Dave More, Service Owner of Digital Robotic Automation Centre of Excellence, Department for Environment, Food and Rural Affairs A session on creating a centre of excellence, sharing lessons learnt and what has been achieved so far (Download slides)
00:18:40: Innovation by the NHS for the NHS - Darren Atkins, Chief Technology Officer – Intelligent Automation, Royal Free London NHS Foundation Trust With the philosophy of Making Time Matter, Darren Atkins and his team has automated more than 600 corporate and clinical processes across the whole Integrated Care System (ICS) to improve clinical workflow. Here he outlines their journey and has one simple message - to be successful create an engaging culture from the outset. (Download slides)
00:33:00: Finding the agility to succeed - Naz Juna, Local Government Lead, SS&C Blue Prism and David Cunliffe, Intelligent Automation Lead, Cumbria County Council Join this session and take a whistle-stop tour on how Intelligent Automation can empower your teams to tackle these unique “once in a lifetime” pressures we are facing. Discover, how using digital workers in your partnerships, departments and your processes can give you the agility to maneuver at lightning-speed and deliver resilience never seen before. It will aim to cover:
- What is Intelligent Automation? And why so many organizations are clamoring to become early-adopters
- We will highlight specific use cases deployed at Cumbria County Council and the benefits to service delivery and ultimately the community
- You will benefit from key learnings; and what best practice advice we can impart to bring automation into your organisation
(Download Naz Juna's slides | Download David Cunliffe's slides)
00:57:15: Q&A and panel discussion - all speakers
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