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00:01:10: A repeatable centre of excellence service design: how to start small and quickly smash it - Dave More, Service Owner of Digital Robotic Automation Centre of Excellence, Department for Environment, Food and Rural Affairs
A session on creating a centre of excellence, sharing lessons learnt and what has been achieved so far (Download slides)
00:18:40: Innovation by the NHS for the NHS - Darren Atkins, Chief Technology Officer – Intelligent Automation, Royal Free London NHS Foundation Trust
With the philosophy of Making Time Matter, Darren Atkins and his team has automated more than 600 corporate and clinical processes across the whole Integrated Care System (ICS) to improve clinical workflow. Here he outlines their journey and has one simple message - to be successful create an engaging culture from the outset. (Download slides)
00:33:00: Finding the agility to succeed - Naz Juna, Local Government Lead, SS&C Blue Prism and David Cunliffe, Intelligent Automation Lead, Cumbria County Council
Join this session and take a whistle-stop tour on how Intelligent Automation can empower your teams to tackle these unique “once in a lifetime” pressures we are facing. Discover, how using digital workers in your partnerships, departments and your processes can give you the agility to maneuver at lightning-speed and deliver resilience never seen before. It will aim to cover:
- What is Intelligent Automation? And why so many organizations are clamoring to become early-adopters
- We will highlight specific use cases deployed at Cumbria County Council and the benefits to service delivery and ultimately the community
- You will benefit from key learnings; and what best practice advice we can impart to bring automation into your organisation
(Download Naz Juna's slides | Download David Cunliffe's slides)
00:57:15: Q&A and panel discussion - all speakers
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00:01:00: Leveraging RPA and digital productivity technologies to optimise the NHS - Saf Angelo, Assistant Director Digital Productivity, NHS England
NHS England’s Digital Productivity programme focuses on accelerating the adoption of evidence-based technologies to improve productivity across the NHS and social care. Saf Angelo will introduce evidence-based digital tools such as RPA, Automatic Identification and Data Capture (AIDC) including Radio Frequency Identification (RFID) and Real Time Locating Systems (RTLS). We will hear how these tools can be – and already are being – used effectively to improve productivity, enabling the NHS to deliver care and treatments to more patients, improve the quality of care, reduce the burden on the workforce, save time, lower costs, reduce waste, and increase patient and staff satisfaction. The session will highlight the resources available to NHS bodies, and the lessons learned by those that have already adopted RPA - freeing up frontline time worth up to £12.5 billion a year – almost 10 per cent of its annual running cost (Download slides)
00:13:00: Delivering an Intelligent Automation service and building a Centre of Excellence for success - Scott Attreed, Applications Delivery Manager, Norfolk County Council
An overview of Norfolk County Council’s automation initiatives, its journey so far and what’s next (Download slides)
00:27:00: Making automation reusable - Ian Roddis, Digital Director, Buckinghamshire Healthcare NHS Trust and Holly Hall Hare-Scott, Senior Partner, TPXimpact
This session will cover what can be achieved from a focused automaton program, what drives innovation and ROI, and how can this program be successfully replicated (Download slides)
00:46:00: Automation - Leonardo Tantari, Chief Digital Information Officer, Leeds City Council and NHS (Leeds) West Yorkshire Integrated Care Board
Automation in the city of Leeds
1:04:00: Q&A and panel discussion - all speakers
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