Wakefield District Health and Care Partnership has implemented the Access Adam Care system for NHS continuing healthcare (CHC) services.
It has worked on the project with the technology provider Access Health Support and Care (HSC) to support the provision of ongoing care packages for adults assessed as having a primary health need above those available from community services.
The system can manage the entire process of NHS CHC, including referrals, care planning, personalisation, commissioning and financial aspects of the service.
The supplier said it will enable the Wakefield Partnership to send out requests for care packages to the entire market of eligible providers, receive responses, and rank them based on various criteria such as quality and cost.
This will give the local NHS and the patients' families more visibility and options in choosing the most suitable care provider.
The system also includes features for provider management, such as sending out questionnaires to assess performance and integrating with external data sources such as Experian to monitor financial stability and staff levels of care providers.
Seeing the journey
"Access Adam everything is integrated, so we can see their entire journey,” said Jacquelyn Hughes, business operational lead for continuing healthcare at Wakefield District Health and Care Partnership.
“We’re providing packages of care to help people who are at their most vulnerable, some of whom may be at the end of life, and whilst it is important for all our patients, for these people in particular, we will only get one chance to get it right. It’s vital that we use a system that can help us do this.”
The system will also generate automated reports on the data that is inputted, and is integrated with the NHS Spine.
