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UCLH Trust signs Atos as SIAM services partner

05/01/17

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University College London Hospitals Trust agrees 10-year deal for digital transformation

University College London Hospitals NHS Foundation Trust (UCLH) has signed a 10-year contract with digital services company Atos UK&I to become its digital transformation partner.

The trust will outsource IT services to the company, which will work under the service integration and management (SIAM) approach, managing other suppliers to provide a single IT organisation for the trust. This will include the provision of end user technology, running the service desk, application management, private cloud data centre services and information security.

Atos said the partnership will be centred on UCLH acting as an ‘intelligent customer’, with the aim of improving service quality and using new technologies to support its transformation and strategic objectives.

Neil Griffiths, the trust’s deputy chief executive, said: “This is an important step to create a digitally enabled, exemplar organisation that provides staff and patients with access to the right systems, in the right place, at the right time to enable the delivery of high quality, efficient and effective patient care.”

The deal includes the option for two 12-month extensions, and Atos added that there are similarities with the service it has been providing for NHS Scotland.

Picture (left to right): Philip Chalmers Atos UK&I senior vice president for health and public sector; Neil Griffiths, deputy CEO, UCLH; Richard Murley, chairman, UCLH; Adrian Gregory CEO, Atos UK&I

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