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The Covid-19 pandemic has shaken up the mix for digital services in the public sector.
It has led to a remarkable emergence of new services, developed and deployed at speed, and created the sense of a new way of doing things. Organisations have tapped into the capability to quickly identify public needs, harness technology and overcome the cultural barriers to create new solutions.
Robust digital platforms and infrastructure have provided the foundations for the response and can do so for change over the longer term. They are evolving in a way that provides greater flexibility and strong building blocks for new solutions.
There is a great opportunity to draw on the lessons of recent months in adopting a new approach to digital, using the infrastructure and applications to respond more quickly to the changing demands on public services.
The developments came under the spotlight at UKAuthority's recent Powering Digital Public Services virtual conference, producing a series of valuable lessons and ideas on how to tap into the technology that drives the digital progress of the public sector.
You can gain a snapshot of these insights from the the briefing paper on the event, available through the link below. With contributions from leaders of successful public sector projects and suppliers of cutting edge technology it provides a step towards a stronger understanding of how digital technology is powering the future of public services in the UK.
ADD LINK TO BRIEFING PAPER
