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Scottish Fire and Rescue get first VoIP installation

23/01/24

Mark Say Managing Editor

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SFRS fire engine
Image source: SFRS

The Scottish Fire and Rescue Service (SFRS) has implemented the first of a series of voice over internet protocol (VoIP) systems at the Cambusland Asset Resource Centre in Glasgow.

It has indicated that installations at several more of its sites ae to take place under its ongoing contract with MLL Telecom for managed wide area network (WAN) services.

The company said the service was delivered from order to in-life within 48 hours without any failures, enabling SFRS to meet its required go-live date for the new building. It will be used by staff from various support departments and a team of mechanics responsible for maintaining fire engines.

Enhancing working conditions

Iain Morris, SFRS head of asset management, said: "Cambuslang ARC is a major new development to enhance the working conditions for our staff working across different areas of the service. The building includes a state of art workshop for our mechanics who work tirelessly to keep fire appliances maintained to protect communities across Scotland.

“The design and materials used in this project has created one of our most energy efficient buildings, representing a tangible commitment to delivering value for money.”

Last year MLL completed a nationwide WAN transformation for SFRS, connecting over 370 fire and rescue sites in Scotland.

It is also trialling satellite based communications at SFRS’s site in Dumfries.

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