The Digital Office for Scottish Local Government has set up a centralised digital repository for local authorities’ processes.
It has used a process management solution from Engage Process, saying it is aimed at improving processes, raising efficiency and delivering better outcomes in Scottish public services.
Verity Hislop, senior project manager for the Digital Office for Scottish Local Government, said: “If we truly want to embrace emerging technologies and achieve collective ambitions outlined in the National Digital Strategy, we must understand ‘where we are versus where we need to be’ across public sector services.
“By mapping and sharing our processes, we can address common challenges such as time, cost, resource, capability and capacity.
“Yes, many local authorities currently take this approach. However, by introducing a central repository, with the support of Engage Process, we can reduce duplication and effort through collaborations, in turn, realising ambitions collectively despite changing priorities and ongoing pressures to deliver more, with less.”
