NHS England has extended its contract with Capita for the delivery of the Primary Care Support England (PCSE) service.
It will run for three extra years from September with a value of £82.5 million for the first 18 months and further transition assistance for the following 18 months. The overall value of the contract will now be up to £490 million.
Under the extension, Capita will continue to deliver digital, logistical and support services for primary care general, dental, ophthalmic and pharmacy practices.
It said that under the original contract, which began in 2015, it has invested significantly in digital solutions, including the PCSE Online platform that has digitised administrative processes critical to the sector such as ordering medical supplies, processing payments, tracking medical records and accessing pension records.
Complex transformation
Richard Holroyd, CEO of Capita Public Service, said: "We are proud to deliver digital, logistical and support services for England’s primary care organisations.
“For the past decade we have delivered complex digital transformation projects, driven efficiencies and reduced costs for the NHS, as well as modernising primary care support services through the launch of the self-serve PCSE Online portal, which provides transparency, data validation and automation.”
