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New MoU throws focus on libraries in digital inclusion

12/12/24

Mark Say Managing Editor

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Isobel Hunter and Helen Milner
Isobel Hunter and Helen Milner
Image source: Good Things Foundation

Libraries Connected, the membership body for public libraries, and digital inclusion charity Good Things Foundation have announced a new agreement to work more closely together on fixing the digital divide.

They have signed a memorandum of understanding (MoU) to work collaboratively on projects identified by library leaders and digital inclusion experts.

This is aimed at leveraging "each other's strength, voice, unique positioning, expertise, and reach to jointly explore and advance solutions to exclusion in a digital and AI age".

They also hope the partnership will produce insights and evidence that can inform a future national strategy for digital inclusion.

Public libraries provide free internet and use of computers for may people, along with support in building digital skills, often in partnership with charities and educational organisations.

Coherent strategy

Chris Bryant MP, the minister responsible for both public libraries and digital inclusion stated in the Libraries Annual Report for 2023-24 that they will be central to a "more coherent and effective strategy for digital inclusion".

Isobel Hunter MBE, chief executive of Libraries Connected, said: “Libraries play a vital role in tackling digital exclusion, providing free access to computers, delivering digital skills training and supporting people to access digital services.

“This agreement brings that practical experience and community knowledge together with Good Things Foundation’s deep understanding of digital inclusion. By sharing and collaborating we hope to make an even bigger impact for the people that need it most."

Helen Milner OBE, group chief executive of Good Things Foundation, said: "This partnership between Libraries Connected and Good Things Foundation is a brilliant example of how collaboration can tackle digital exclusion head-on. By combining our strengths and expertise, we're creating opportunities to ensure everyone can benefit from the digital age."

"Public libraries play a vital role as community based hubs for digital inclusion, and together, we can help more people access essential digital skills and services."

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