You helped to identify local service transformation problems at our Local Digital Discovery Day - now help find the solutions at our Co-Design 2 Day.
This interdisciplinary all-day service design workshop will host up to nine groups of key problem-solvers. Each group will work on one problem previously identified at a Local Digital Campaign Discovery Day. Groups will outline a solution or product, estimating how much it would cost to develop and maintain, how much money it could save and for who, who should develop it, and who would need to endorse the solution.
By the end of the day, we hope to have defined prototype solutions and business cases, endorsed by key local and central and government decision-makers, and voted on those we want to pursue for development.
Working Groups on the 28th include:
Care API: Outlining what a Care Application Programming Interface (API) might do, and how local authorities could collaborate in its design. The API should help local authorities to design key services collaboratively and according to common standards, to meet the requirements of the Care Act.
Land Registry API: Designing an open API for local authorities to access Land Registry data
Household Waste Services API Standards: Creating linked data standards for local waste services
Outlining service redesign tools and support for local authorities
Service Manual Expansion: Recommending how the GDS Service Manual could be expanded to meet some of the local authority service design needs we identified at the Nov 20th Service Design Discovery Day.
WEEE Recycling disposal finder: Creating a postcode finder tool for public, private and third sector electronic waste reuse, recycling and disposal sites.
GovLoveHub was one of the ideas that participants at our Service Design Discovery Day voted on as something they'd like to see developed. It is a log-in-free portal made by local authorities, for local authorities with 4 main areas:
- Match - the portal that lets you connect with those with common interests
- Share - a mini time bank, where you can advertise skills you'd be willing to trade for skills other authorities might have (e.g. swap 2 developer days for 2 agile coach days)
- Techniques - a resource library of user journey maps or wireframes, guerrilla testing technique toolkits, touchpoints and ethnographic research resources
- User Personas and Stories that could be drawn on by different authorities when designing their services - e.g. older person living in a rural area, younger person in city, etc
This event will take place from 09:30 to 17:00, 28th November 2014 at techUK, 10 St Bride St, London EC4A. Register to attend: https://ldcodesign2.eventbrite.co.uk
PLEASE NOTE: This event is for the public sector only. All techUK members and DCLG Local Digital Campaign sponsors interested in attending should email to check availability: info@localdigitalcampaign.com
Picture: iStockphoto/tumpikuja
