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Leeds City Council completes telecare upgrade

12/10/23

Mark Say Managing Editor

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Image source: istock.com/Epstudio20

Leeds City Council has completed a four-year project to upgrade telecare equipment used by its adult social services.

It said that more 5,200 items have been upgraded to digital, with sensors now operating on a standalone basis using SIM technology and not directly connected or impacted by another other connectivity such as broadband or a Wi-Fi signal.

All aspects of the city’s alarm receiving centre have also been upgraded to ensure the continuity of services.

The council said the upgrade has been needed to improve the functionality of the network and ensure the services can continue when analogue telephone is switched off in 2025.

Ahead of schedule

Its executive member for adult social care, Cllr Salma Arif, said: “It is very pleasing that this essential upgrade of the equipment and infrastructure has been completed well ahead of time, and the service is now stronger and more effective than ever moving into the future.

“We look forward to seeing the service continue to grow, as part of our commitment to Leeds being a compassionate and age-friendly city supporting people to live independently at home or in a place of their choice.”

Leeds Tele Care Services currently support nearly 10,000 people in the city, with 6,227 of those directly linked to the alarm receiving centre and a further 3,343 having equipment which alerts a carer or member of the family living in the same property as the service user.

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