Richard Smith, interim director for technology enabled care at Essex County Council, tells UKA Live about the council's aim to redefine the customer journey and transform adult social care in order to help people live at home for longer, more safely and more independently.
The council is exploring how digital technology can help tackle issues from social isolation to the patient journey from hospital to home.
For the full UKA Live debate on Health & Social Care - One Patient Journey click here.
To understand more on the integration of health & social care, you can register here for UKAuthority Digital Health & Care 2018.
