Steven Pollard, Head of Information and Business Intelligence, Birmingham Community Healthcare NHS Foundation Trust
How we create and respond to information requirements in a crisis.
Birmingham Community Healthcare's information response to COVID-19. What we were able to do differently this time and how we did it. (slides)
Tom Wright, Head of Digital Engagement, NDL
Sharing an overview of how the NDL customer community share and collaborate on Digital Transformation projects. We will explain how our community share knowledge, tips and project insights for the greater benefit of services across the public sector. Also, we will share how NDL, like all other organisations, has re-imagined the way support is offered to it’s customer base in light of changing circumstances, now and into the future. (slides)
Sam Smith, Socitm President, Strategic IT lead for Cambridgeshire County & Peterborough City Councils, Head of IT & Digital for 3C ICT
This session will provide overview of Socitm, our membership, services and policy themes with a focus on ‘Health & Well Communities’ which is the policy theme of my presidential year. This policy theme touches on so many areas of the public sector, from the links between social and health care, the impact of public health strategies on outcomes for whole communities, through the interactions and handoffs of responsibilities between Tier 1 & Tier 2 authorities in some parts of the country and not forgetting the implications of education in improving not just career opportunities but long term physical and mental wellbeing. (slides)
Tony Bracey, Head of Programmes - Community Safety, Welsh Government with Richard Duffield, Head of Customer Insights, GeoPlace
How the use of household data can facilitate the better sharing of non-personalised information and result in better outcomes for citizens through the coordination of resources and service delivery. (slides)
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