The Department for Transport (DfT) has launched a consultation on a code of practice for mobility-as a-service (MaaS).
It takes the form of an explanation of key issues and a series of questions, aimed at laying the ground for a code that would provide clarity on the development of MaaS.
A code would be designed partly to support local authorities in developing or considering the use of MaaS platforms in their areas, and finding solutions that build on nationally agreed standards.
It would also provide guidelines for businesses entering the MaaS industry, making decisions in line with government goals and including data on carbon emissions for each route offered.
Among the issues explored in the document is how a code would support dealing with the data issues in MaaS, the challenges in multimodal ticketing, ways to make travel accessible and inclusive, good practice in designing the interface between modes of transport, and avoiding algorithmic bias.
Still in infancy
“MaaS is still in its infancy worldwide, with testing and trialling taking place alongside small scale deployments,” the document says. “From these trials, we are starting to understand the digital infrastructure needed for MaaS platforms to be deployed at larger scales, along with broader social behavioural changes to adjust to these new service offerings.
“Now is an opportune time to take a voluntary, guidance based approach through a code of practice to enable these platforms to emerge and mitigate any unintended consequences.”
The consultation is set to run until 3 May.
