Rob De Felice, business development director at IEG4, gives a brief overview of the OneVu digital platform which councils are using to give citizens a single easy access point to services – as well as giving staff the same single view across all back office systems.
De Felice was joined by Natasa Patterson, director of resident experience and digital at the London Borough of Lambeth, who explains how they are integrating a mix of legacy and new line of business systems to develop their council-wide digital customer platform.
Catch up now with their sessions from UKAuthority’s three day online event – Powering Digital Public Services.
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If you are experiencing difficulties playing the video click here to watch it
You can see the full programme including presentations and videos here
Coming up next...
UKAuthority's virtual event Integrating Digital Health & Care 2022
11:00-12:30 | 11th, 12th & 13th May
Find out more and register here
