Government's AI Opportunities Action Plan presents a transformative opportunity for local government to leverage AI for better governance and service delivery. Basildon is targeting three challenging AI use cases in the first step to making the council smarter, more efficient and more responsive to the diverse needs of its community. Importantly it is taking a human-focused approach to ensure that residents, members and staff all benefit from AI.
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On the panel:
- Shanna Chandiwana, Assistant Director for Digital, Customer & Transformation, Basildon Council
- Robin Denton, Director of Local Public Services, Microsoft UK
- David Little, Managing Director, HSO
- Helen Olsen Bedford, Publisher & Research Director, UKAuthorITy
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